I have 2 questions if you know the answer… I…

I have 2 questions if you know the answer… I can’t get my tama’s happiness over the halfway mark no matter what I do and when I disconnect from the tamagotchi on app my gotchi points don’t come with my Tama?!

Before the adult stage, this is the maximum level for the happiness meter:

You send gotchi points via the presents menu in the app, they don’t transfer automatically